Archive for the 'disqus' Category

Outside the Echo Chamber: Comments, Alive and Well

This past Friday, the folks from fellow comment system provider, JS-Kit, announced dramatically that “[blog] comments are dead.”

It’s a catchy platitude and one that surely was not meant to be taken literally. Most did see it as a fun sound bite and a good way to introduce a couple new features. A few others, however, read a bit more into it and asked what Disqus thought about the death of comments and its replacement, the social stream.

We think about comments quite often at Disqus, as you can imagine. Over the weekend, I answered a number of similar questions so I thought I could address this a little better on this blog.

Comments are not dead. Encouraging a real community on your site to have real conversations has always been important. It’s still important today and is only becoming increasingly more relevant. It’s very true that people have choices on where to react to a topic; they can tweet about it, discuss it on Reddit, or share it on FriendFeed. Conversations are happening outside of sites and it’s important to bring that value back to the source content.

That’s why we introduced Reactions, a built-in feature of Disqus that aggregates comments and mentions of your blog post or article and displays them with the comments. We released this about 4 months ago with our friends at uberVU, and are now also working with our friends at BackType, to bring reactions to all publishers using Disqus. Since then, millions of reactions have been aggregated for the discussion communities powered by Disqus. There are a dozen services that we support, including the popular Twitter, FriendFeed, and Digg.

I truly believe in social reactions to augment comments. But how about making it a single social stream in place of conventional comments? Why not throw all comments and reactions into a single timeline? Personally, I believe it’s too noisy. The idea behind a single social stream seems to be for amassing volume of mentions, similar to trackbacks. They’re not very useful. It’s for ego, rather than fostering a coherent discussion. The conversation is continually broken up and the context is lost.

What do you think? I’d like to hear what you think about the future of comments. Disqus is an always-evolving system that should work the way you want it to. If you’d like to check out JS-Kit’s new system that I’ve been referring to, you can see it at http://js-kit.com.

– Daniel

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Daniel on July 13th 2009 in disqus

Featured Friday: Mac Tyler

Where did you grow up?

Well I was born in Birmingham, Alabama. But most of my years growing up and discovering what I wanted to do were in Midland, TX. I lived in Birmingham, AL until I was 9, so I don’t really remember a whole lot of it, I guess most of my time there was spent building things out of Legos and K-Nex. Once we moved to Midland, I started my focus on technology. I lived in Midland for 9 years as well. This past year, 2009 obviously, I have started attending a school up in Pennsylvania to obtain a degree in entrepreneurship which I hope will give me a business side to my internet focused mind.

What do you find intriguing about the internet industry?

Probably the biggest thing that draws me is the opportunity for learning and knowledge from other people. I have always believed the saying that, “everyone is an expert at something” and I think that through the web we can fully take advantage of people’s expertise where it matters. There is a huge opportunity online for collaboration and for people with similar interests to help out one another and discover even more about their favorite topics.

What else are you passionate about?

Surprisingly I guess , I do not fit most ‘geeky’ stereotypes. I do a lot of social things with local people, once again showing my love for group communication. I am extremely passionate about music and find myself taking breaks often from web design/coding to jam out some riffs on the guitar. It is a great way to relieve stress and is usually the perfect break to get me inspired on something new with whatever I was working on. I am looking into really getting started with photography, but I haven’t had as much time recently based on quite a bit of client work.

Where did you first hear about Disqus?

Well Disqus just turned out to be the solution to the problem I always knew was there, but never really had a solution for. I think I first ran across Disqus before I really knew a lot about it on a number of high-profile blogs and websites. A lot of people I admired in the web/graphic design industry seemed to have started to adopt it as a standard and after looking into it some, I decided to adopt it as well on my web projects.

What’s your one favorite feature on Disqus?

I think my favorite feature of Disqus is really the core feature itself. I do a lot of web surfing and being able to keep track of where I have posted comments is really essential. Before Disqus, I tried to keep track of things with Delicious bookmarks and email updates, but I soon realized that this type of thing needed its own dedicated system. Which is exactly what Discuss does so perfectly.

What feature would you add to Disqus?

Well I am not sure what all you guys are working on over there, but with the addition of push notifications in the iPhone app store with 3.0, some sort of Disqus app with push notifications I think would rock.

When you graduate what type of company would you like to start?

My dream would be to start a web design or web application development studio. The internet never ceases to fascinate me every day, there is an endless supply of knowledge available to anyone. This really excites me because the more people there are that are seeking to share their ideas and opinions online, the more need their will be for hopeful companies like mine to help out in compiling and organizing that data so that it can be the most useful to as many people as possible. I know that in the future the internet will continue to grow and innovate in finding new ways of helping out people and making everyone’s life easier and I want to be there right at the front of it.

To learn more about Mac visit his twitter, website, or Disqus Profile.

Giannii
DISQUS
Community Manager
giannii@disqus.com

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Giannii on July 9th 2009 in disqus

Guide: How do I put Disqus on Yola.com?

Yola brings website building to Small businesses. Groups and organizations. Non-profits. Your Aunt Martha. The guy in the next cube. Everyone.

Yola previously was Synthasite an installation we have instructions for but they changed a couple things besides the name of the service.

How do I integrate Disqus?

First, a couple questions:

  • Do you have a Disqus account? No? You’ll need one, go here.
  • Did you add a site? No? Add it here.

Keep in mind there are two types of integrations for Yola.

  1. Blog (yeah, duh)
  2. Website (single page)

Alright, lets add Disqus to your blog!

  • Login to Yola.com
  • Click Blog Manager
  • Click Settings.
  • Visit this page and login to Disqus.
    Make sure to choose your site from the drop-down.
  • Click Generic Code
  • Copy and Paste Snippet #1 on your Yola settings page here:

To learn more about adding Disqus to a single page layout or adding CSS visit our help documentation.

Cheers,

Giannii
DISQUS
Community Manager
giannii@disqus.com

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Giannii on July 9th 2009 in disqus

Now Available: Commenting with OpenID

OpenID is an open, decentralized standard for user authentication and access control, allowing users to log onto many services with the same digital identity.

Similar to our support for Facebook Connect, & Twitter Sign-in. OpenID makes it easier and quicker for people to jump into a discussion. To enable Open ID, publishers should proceed to Admin/Settings and enable the feature under Options.

For commenters, just look for the OpenID Sign-in button on sites that have this enabled.

Cheers,

Giannii
DISQUS
Community Manager
giannii@disqus.com

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Giannii on July 7th 2009 in disqus

Featured Friday: Dan of Dan-Patterson.com

What do you do for a living?

I am a content manager and correspondent for ABC News. I cover politics and technology – though I cover much less now that it is a non-campaign year. And, I’m learning a lot from the seasoned journalists that I work with – I’m low on the totem pole here, and covered much more in my previous job. I’m sure this will change come 2012 Presidential cycle.

When you were a kid what did you always dream of becoming?

I probably didn’t have the insight to really know what I wanted. As an adolescent – like EVERY adolescent – I played in punk bands and wanted to be Jello Biafra or Henry Rollins.

Where did you first hear about Disqus?

Hrm, no idea – probably a late-night solution patrol for Wordpress features. This, however, is unremarkable – what I enjoyed about the service was the personal attention to detail by the staff.

What’s your one favorite feature in Disqus?

The reduction in barriers to entry for reader/user participation – the easier it is for people to interact on a blog post correlates directly to the number of comments on blog posts. This, in turn, helps build community.

Is there anything that you would change or add to Disqus?

The major issue I have with Disqus and many services is that I have to install a code – I’m very comfortable with code, but abhor widgets, javascript code beyond tracking, and any service that does not integrate as white label or function as a core part of the platform. This is NOT a knock on Disqus at all, but rather a differentiation between the types of sites that I need to run for clients and myself. Disqus is great and I recommend it to friends frequently.

Where did you grow up?

I grew up in Cedar Rapids, Iowa – my family is from New Jersey, New Hampshire, and Brooklyn – I attended college in Spearfish, South Dakota at Black Hills State University and studied under Ahrar Ahmad and Dave Diamond, I lived in California for two years before returning to complete a second and third degree at BHSU. I moved from South Dakota to Brooklyn in 2007

What influenced you to begin your career in the news? Was there a defining moment?

I’ve always been in to news and politics. My parents always subscribed to the newspaper, and some of my earliest memories are watching the nightly news – followed (maybe aptly) by MASH. I was a paper carrier in junior high. When traveling with family, I was exposed to very poor parts of the country – my parents made a point to show us seedy parts of Brooklyn, the Pine Ridge and Rose Bud Lakota reservations. We would talk about cultural marginalization and taught empathy for those less fortunate. I’m sure I was radicalized at a formative age by punk rock + skate culture, but always valued education (though HS grades sucked and I hate elitism). I was fortunate to have very qualified professors in college who helped me refine my radicalism in to a more articulate form.

I started podcasting in mid-2004 with the Creepy Sleepy Show – prior to that I was involved in radio and geek culture, but Creepy Sleepy let myself a rotating cast to explore topics sans censorship. This lead to doing citizen journalism and covering the South Dakota Abortion Ban in 2006 – I was the only podcaster or Blogger given access, which taught me both the power of new media, AND the importance of good solid journalism – it taught me that not matter how passionately one feels about a given topic, there are others who feel just as passionately about the opposition, and they frequently have valid points. It taught me that it’s not enough to just simple scream “this is MY opinion” – EVERYone has opinions, why is YOUR opinion valid – and if one cannot answer that question in ways that hold of to standard litmus tests of respect, credibility, due diligence – then their opinion is ONLY opinion.

In your career as a correspondent, is there one project that stood out among others?

I was hired after the Abortion Ban by my former employer, Talk Radio News, in New York, to cover the UN and campaign – I also traveled internationally, saw terrible terrible things, and learned that for injustice to be overcome, one MUST be balanced internally and aware of ones own failings – this helps you value objectivity, learining all sides of an issue, and that without the trust of an audience, there is no point to reporting. No, there isn’t one project that stands out as more formative than the others. I try hard to make sure that my life experiences add up to something that I, my family, my teachers/mentors, and colleagues can respect.

The campaign was exhilarating and exhausting, and Darfur left some pretty deep scars. Those things I do remember. The UN as well, but less dramatically. The campaign is an exercise in both the best of American ideas, and the worst of American narcissism. Darfur left both an emotional and literal, visual impact – it’s very hard not to feel conflicted about drinking the last drops of water in front of people who are starving and being shot/raped – knowing that if you do NOT drink the last water, any resource that remains will cause a riot resulting in injury or death. Also, when big dudes point AK47s at you, it’s hard to forget.

In your opinion, has commenting effected the world of online publishing?

We are fortunate in that we live in an age of media transition. We have not figured everything out, but we are lucky in that WE get to help solve these problems. I believe a few things:

  1. Humans are inherently social creatures
  2. Humans desire to communicate for several reasons – primarily to transfer information and for emotional gratification.

Previously, we simply did not have the necessary tools that would facilitate rapid two-way communication, so we made due with what we had. Now, we can easily and cheaply communicate with each other and this has lead to a plethora of opportunities for different types of communication. They key word here is ‘different’ – not better, not worse – just different. Social Media has it’s problems, just like traditional media.

Social Media has it’s problems, just like traditional media. These are not insurmountable problems, but they are problems none the less. Because of this, I try to remember the classic Spiderman line: “with great power comes great responsibility” – just because we’re the new, hot shit does not mean we also do not have responsibility for our actions. Yes, we can comment on blogs, twitter, facebook, et al – but what we say and how we act reflects on both person and our medium. Social media reduces the distance and friction between humans and other humans and information. These are tools, just like newspapers and broadcast towers. They must be used responsibly. Additionally, the Long Tail is powerful – but the Long Tail still needs a Head. Well, it doesn’t NEED a head, but there will ALWAYS be blockbusters – with or without the internet. Some things do NOT have a business model built in, yet are necessary functions of society. We have three branches of government under the current Federal system – often Media is called the Fourth Estate. This is because the media will serve as a check on the other branches of government. This is, undoubtedly, an essential civic service (not to mention the important cultural role media plays). Having said that, business models are changing and the means by which Media has funded itself is changing. Just because media used to make more money, does not make it any less relevant. We still need communication and dialog between people, the People’s government, and the organizations that report on people and government. These things cost money. Are they entitled to make money? No. But do we want to live in a society that can’t afford to do journalism like Bob Woodward did, or that requires travel to under reported areas? I’m willing to bet most people answer ‘no, we don’t want to give up good journalism.

To learn more about Dan visit his website, twitter, or Disqus Profile.

Giannii
DISQUS
Community Manager
giannii@disqus.com

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Giannii on June 26th 2009 in disqus

Comments Driving Clicks in Search

Lijit allows you to easily create your own search engine. One that searches your blog, bookmarks, photos, blogroll, comments, and much more.

few months ago we talked about Lijit and their integration of Disqus comments within their search results. Since then, we’ve learned that Lijit search results which include comments alongside the posts are seeing roughly 3-5% greater click-through rates than those without comments.  This reaffirms what we’ve been hearing for a while — that comments can serve as an effective means of signaling engagement and quality for a given blog post.

To learn more about our integration with Lijit check out their site.

Cheers,

Giannii
DISQUS
Community Manager
giannii@disqus.com

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Giannii on June 24th 2009 in disqus

Featured Friday: Eric of Rezzing.com

Eric Rice is a Silicon Valley-based new media producer and writer.

What do you do for a living?

My time is actually split between business consulting and freelance design. It can run the whole range of disciplines, really. I started in print design about 20 years ago, evolved to multimedia and web. It’s bounced from landscape and interior design to game design, to multimedia and print. How I ended up in such a wide field, I have no idea.

Do you love what you do?

Totally, and it gives me the ability to do whatever I want to do or need to do. I can travel the world, yet I home school one of my kids. It can be difficult at times, but that doesn’t mean it can’t be fun, too.

So what’s the coolest project that you worked on?

That’s like asking who’s my favorite kid. Let’s see… One of my favorite projects wasn’t a job, but a proof-of-concept. It was in a social 3D world, where I was a host destination for a Talib Kweli music installation. I had re-designed the surrounding 3D neighborhood to showcase indie hip-hop, which would complement the Kweli project. An agency called Millions Of Us built Kweli’s place, and I designed podcast-safe music kiosks, making the whole area a kind of Brooklyn-ish ‘music alley’. The traffic was unbelievable– and of course being in a virtual place– people wanted to live there. I was ridiculously proud of that project.

So which one of your kids is your favorite then? j/k

haha.. The one not currently screaming™

How did you find Disqus?

Honestly, I don’t even remember since it’s been that long ago. It was probably through the usual early-technology-adopter blogs, although seeing it in use practically everywhere might have been the bigger influence. Even my town’s 1997-era web newspaper, which is plagued with banner ad overkill and frames, uses Disqus. I think I’m one out of two in the mass of commenters on the paper’s site that is a verified user. For the paper, it’s not a Disqus issue, it’s a web comments issue. Anonymity might have a few benefits, however I think it’s the first thing to be abused, making the conversation useless and without credibility. Newspapers have to learn ‘community’ first, then they can use the tools to foster it.

What’s your favorite Disqus feature?

I think the ‘Like’ feature. It’s a small feature, however it makes it a bit easier to rate a comment, instead of the person.

If you could add one thing to Disqus, what would it be, and why?

The pronunciation of DISQUS, heh. I’ve never thought to pronounce it ‘discuss’ since the logo visually puts the emphasis on DISQ. It’s always been like the Olympic sporting event. As far as features hmmm.. I’m generally happy with it. I don’t have any glaring OMG FIX THIS like I do with other web software. When a new feature shows up, it’s a nice surprise (like ‘Like’). I think that’s why I like Disqus– because it gets out of my way and doesn’t require me to think about it. So surprise me, I have no wishlist.

To learn more about Eric vist his website, twitter, or Disqus Profile.

Cheers,

Giannii
DISQUS
Community Manager
giannii@disqus.com

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Giannii on June 19th 2009 in disqus

Subscribe by email? Yes Please!

We’ve updated the email notifications feature on Disqus to be more powerful and reach more of your visitors.

Why is this awesome?

Previously, only commenters with a Disqus Profile could receive email notifications when new comments were posted in the thread. Now, everyone can receive replies for the entire conversation, even Guest commenters.

There’s a couple of ways to subscribe by email. Let’s say someone was reading your post but was not compelled to comment just yet. However, they may still want to keep up with the conversation. They can click “Subscribe by email” without posting a comment.

If a Guest wants to subscribe while posting a comment, they can simply select “Subscribe to all comments” under the comment box. We like to keep things simple but powerful here at Disqus.

Commenters with a Disqus Profile can manage your notifications here.

Cheers,

Giannii
DISQUS
Community Manager
giannii@disqus.com

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Giannii on June 15th 2009 in disqus

Featured Friday: Annie of banannie.com

Annie is a mom, and a Wordpress theme designer.

What do you do for a living?

I’m a web developer and WordPress customizer/troubleshooter.

What got you into that business?

It began as a hobby, something I could do for fun when my kids were little. Friends began to ask me to help them with their sites, and it grew from there. I do it on a part-time basis. It sure beats other part-time jobs out there!

How did you find Disqus?

I heard about it awhile back, just in the general Twitter chatter.

What feature do you use most?

I’ve been lax with the blogging thing lately I’m afraid, that’s going to change soon. I’ve used twitter comments a few times, very handy.

If you could request one additional feature for Disqus, what would it be and why?

Hmm, not sure…maybe the ability to upload an image within a comment? Sometimes a picture can be the best response.

To learn more about Annie visit her site, twitter, or Disqus Profile.

Cheers,

Giannii
DISQUS
Community Manager
giannii@disqus.com

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Giannii on June 12th 2009 in disqus

Featured Friday: Daynah of PHP-Princess.net

A tech geek who loves programming, designing, and digital photography.

So what do you do for a living?

I’m a Programmer Analyst at the University of California, Riverside, doing mainly LAMP development, help desk, as well as staff training on various software. LAMP development means linux, Apache, MySQL, and PHP (or another programming language). In my case, it’s PHP.

Outside of programming, what are you passionate about?

I’m very passionate about new technologies, especially in social media, gadgets, apps, and new ways of gaming. Another one of interests is scrap booking! I take a ton of photos, so I need a creative way to display them all.

Have you always been involved with technology?

Not always. Not until I got my first computer in my junior year of high school. But even then, it wasn’t apparent that my life would take the technology route. I went off to college and majored in Computer Science, and that’s when I my love for web design flourished.

How did you find Disqus?

I found Disqus through FriendFeed.

What do you find appealing about Disqus?

It’s familiar and very easy to use!

What was the first computer you owned?

It was a Packard Bell, running Windows 3.1. I later got a Windows 95 upgrade CD about 2 weeks after.

If you could add one feature to Disqus, what would it be?

That’s such a hard question. I like software that keeps it simple, and that’s what Disqus does. The addition of multiple logins is great, as well as the “like” feature. I can’t think of anything else that would make it better. But if I do, I’ll definitely let you know.

If you would like to learn more about Daynah check out her website, twitter, or Disqus Profile.

Cheers,

Giannii
DISQUS
Community Manager
giannii@disqus.com

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Giannii on June 4th 2009 in disqus