Within our new Moderation Panel we’re made several enhancements for ease of use and to moderate without having to visit several pages. Below is a brief walkthrough of a few methods you can use to help manage your sites.

Sorting & filtering your comments can help you keep track of your conversations on a global scale. Using the filter by status option located on the right side of the panel, you can easily jump through each category.

These options are most frequently used to moderate your comments with batch actions. You can easily expand any comment by simply clicking the title or by using the expand/collapse all options at the top of the dashboard.

When performing batch actions you’ll have three options available to you; Approve, Mark Spam, & Delete. Remember to Mark Spam as spam instead of using Delete, if you just delete a comment our spam filters will not be notified.

Searching comments for common words used by trolls/spammers to moderate all their comments in one go. You can find the search box right above the filtering options.

If a spammer is persistent and continues to plague your site even though you’ve clicked mark spam. The quickest way to resolve this problem is to blacklist his username, email, & ip address. You can do this by clicking the face of their avatar.

If you happen to come across a set of comments from a known/trusted commenter, you can also whitelist their profile so you won’t have to worry about approving their comments again. Be sure to do this only for trusted commenters.

Replying to comments inline within the new moderation panel is fast & simple. You’ll never lose your place whilst moderating multiple comments. Editing undesirable content is the same process except you choose edit button instead.

Closing threads is simple, on the right side of the panel above search click view threads. You can choose to close & delete threads from that page.

If you have any questions be sure to check out the frequently asked questions section before emailing help.

Cheers,