Howto: Mark Spam

Tonight we implemented our some new spam moderation functions and this is how it works.

  • Approve: Makes comment visible and confirms it is not spam.
  • Mark Spam: Alerts the spam system that the comment is spam.
  • Delete: Removes the comment without notifying the spam system.

Also if you receive comment notifications by email, you can email reply approve or spam.

It’s pretty easy and will help reduce the recent spam we have been experiencing.

Giannii on December 3rd 2008 in disqus

  • Hi, when I get the email notifications I'm a bit confused about where to put "remove" or "approve" - I've been putting it on the first line of the reply, by itself. Would it work in the subject? What if there are other things in the message, like a signature? I wouldn't want to accidentally approve something - I'd prefer to have a link to click on, like:

    click here to delete the message: http://magic/link/that/deletes/the/message
    click here to approve the message: http://magic/link/that/deletes/the/message

    Afterwards it would confirm the comment was deleted. With the email response system I have replied delete but I don't know if it worked or if I've just added a dumb comment like "delete" to my blog somewhere...
  • And the other question is, what if I start my sentence with 'delete'; if someone asked "how do I fix problem X" and the answer is "delete this file: ..." would that delete their message?
  • No, that would not.

    The command is just the word and nothing else.
  • Hi, when I get the email notifications I'm a bit confused about where to put "remove" or "approve" - I've been putting it on the first line of the reply, by itself. Would it work in the subject? What if there are other things in the message, like a signature? I wouldn't want to accidentally approve something - I'd prefer to have a link to click on, like:

    click here to delete the message: http://magic/link/that/deletes/the/message
    click here to approve the message: http://magic/link/that/deletes/the/message

    Afterwards it would confirm the comment was deleted. With the email response system I have replied delete but I don't know if it worked or if I've just added a dumb comment like "delete" to my blog somewhere...
  • And the other question is, what if I start my sentence with 'delete'; if someone asked "how do I fix problem X" and the answer is "delete this file: ..." would that delete their message?
  • pressboxx
    I look at the headings before I open spam mail..Also to warn people...Don't join CBS mailings list its very difficult to cancel this service...They never took me off their list ...Today I spam to death ...which they never check their own emails... Fair warnings ... I'm looking into a place handles theses kinds of companies who will handle this spam wars...
  • is it possible the change in spam filters has resulted in a bug that doesn't let me un-spam a comment? both Not Spam button and replying Approve don't seems to work for me (no result for mail, pressing button pops a dialog in Firefox telling about internal server error, but in Safari it has just "OK")
  • is it possible the change in spam filters has resulted in a bug that doesn't let me un-spam a comment? both Not Spam button and replying Approve don't seems to work for me (no result for mail, pressing button pops a dialog in Firefox telling about internal server error, but in Safari it has just "OK")
  • No, that would not.

    The command is just the word and nothing else.
  • Awesome! (finally)
  • great idea I am going to implement it on my blog as well! thanks
  • Awesome! (finally)
  • Logged into my blog and the new comment upgrade looks good.
  • thanks :)
  • Josh Atkins
    thanks :)
  • Hi Daniel, this isn't about Spam--
    Here's a comment from x-trends
    Done. However, as you post on xTrends a lot, be prepared to get your points hammered. Some nerd with a lot of angst and too much time on their hands has written a web bot to point down virtually anyone who posts on xTrends. I wouldn't worry about the point system if I were you.
    http://elitetechfinancial.com/blog/?p=401#comme...
    So Danial, Can folks really write this kind of a bot against your system?
  • Hi Daniel, this isn't about Spam--
    Here's a comment from x-trends
    Done. However, as you post on xTrends a lot, be prepared to get your points hammered. Some nerd with a lot of angst and too much time on their hands has written a web bot to point down virtually anyone who posts on xTrends. I wouldn't worry about the point system if I were you.
    http://elitetechfinancial.com/blog/?p=401#comme...
    So Danial, Can folks really write this kind of a bot against your system?
  • Where can I get that? It's very useful. I always receive spam.
  • joemel
    Oh, I love that. Its a spam easy remover. Its very useful.
    female libido supplements
  • Ya that seems pretty easy to use. Great system out there. Prevent all those irritating spams.
  • Ya that seems pretty easy to use. Great system out there. Prevent all those irritating spams.
  • Is it possible to un-spam a comment? I have feedbacks that comments from my readers aren't showing up. could this be due to spam catcher?
  • Is it possible to un-spam a comment? I have feedbacks that comments from my readers aren't showing up. could this be due to spam catcher?
  • Is it possible to un-spam a comment? I have feedbacks that comments from my readers aren't showing up. could this be due to spam catcher?
  • Hey guys, but what about banning altogether someone? I have got a spammer posting the same spam ad on the same article multiple times a day very day. I have got his IP and email, but even though I have included them in the moderation system all this does is to allow me to moderate it and mark it as spam. If I ten bots doing this at me daily I would probably be losing lots of time. Any suggestions or ideas?
  • Hey guys, but what about banning altogether someone? I have got a spammer posting the same spam ad on the same article multiple times a day very day. I have got his IP and email, but even though I have included them in the moderation system all this does is to allow me to moderate it and mark it as spam. If I ten bots doing this at me daily I would probably be losing lots of time. Any suggestions or ideas?
  • Could you forward me the notification email of the user that is causing spam and I can take care of it for you.

    Giannii
    DISQUS
    Community Manager
    giannii@disqus.com
  • Hey guys, but what about banning altogether someone? I have got a spammer posting the same spam ad on the same article multiple times a day very day. I have got his IP and email, but even though I have included them in the moderation system all this does is to allow me to moderate it and mark it as spam. If I ten bots doing this at me daily I would probably be losing lots of time. Any suggestions or ideas?
  • Could you forward me the notification email of the user that is causing spam and I can take care of it for you.

    Giannii
    DISQUS
    Community Manager
    help@disqus.com
  • The guy keeps pounding with no sign of stopping. If you have done something it doesn't seem to work on him. :-) Standing by for more news.
  • The guy keeps pounding with no sign of stopping. If you have done something it doesn't seem to work on him. :-) Standing by for more news.
  • Yup.... user friendly & bad news for spammers.
  • I have been having a major spam problem as of late on my blogs as well. Wish the spammers would just lay off.
  • I have been having a major spam problem as of late on my blogs as well. Wish the spammers would just lay off.
  • I have been having a major spam problem as of late on my blogs as well. Wish the spammers would just lay off.
  • disqus excellent system, I in delight from it
  • disqus excellent system, I in delight from it
  • Wow I like how it works. First it is very convenient and beautiful design
  • disqus excellent system, I in delight from it
  • Wow I like how it works. First it is very convenient and beautiful design
  • This is a must-have feature. Just want to say.....Good.
  • Great to have this moderation.
  • A great add-on to keep out spammers.
  • Thank you....
    Die spammers
  • It's great that Disqus now has an anti-spam protection but is it possible to mark a comment as not spam after I've already marked it as spam?
  • It's great that Disqus now has an anti-spam protection but is it possible to mark a comment as not spam after I've already marked it as spam?
  • It's great that Disqus now has an anti-spam protection but is it possible to mark a comment as not spam after I've already marked it as spam?
  • I'm afraid I accidentally marked something spam that wasn't - and I can't figure out how to unspam it, either. I don't want to cause this person problems with his comments. Can someone help me un-spaminate him? :}
  • I *just* figured it out - I went into my "deleted" comments in Disqus and searched for the comment I had accidentally marked spam. There was an option to "restore" it. I hope this helps!
  • lovely
    great thinking sir
    made me proud
  • lovely
    great thinking sir
    made me proud
  • Elsie M Aiken
    Excellent, entertaining, useful reading, Thanks !!
  • Hi, I am new to disqus must say ability to moderate by emailis kool, will look to impliment it.

    I recently posted a comment on a blog of a website, and as I check my backlinks I see that for some reason new comments are appearing on other blogs / articles of this site, at a frighteningly fast rate, sometimes 20 to 30 a day, strangely these comments do not show in my disqus account. Is this normal? I am worried I could be banned for spamming. honestly I do not know how these comments are appearing...
  • Hi, I am new to disqus must say ability to moderate by emailis kool, will look to impliment it.

    I recently posted a comment on a blog of a website, and as I check my backlinks I see that for some reason new comments are appearing on other blogs / articles of this site, at a frighteningly fast rate, sometimes 20 to 30 a day, strangely these comments do not show in my disqus account. Is this normal? I am worried I could be banned for spamming. honestly I do not know how these comments are appearing...
  • Hi, I am new to disqus must say ability to moderate by emailis kool, will look to impliment it.

    I recently posted a comment on a blog of a website, and as I check my backlinks I see that for some reason new comments are appearing on other blogs / articles of this site, at a frighteningly fast rate, sometimes 20 to 30 a day, strangely these comments do not show in my disqus account. Is this normal? I am worried I could be banned for spamming. honestly I do not know how these comments are appearing...
  • Hi, I am new to disqus must say ability to moderate by emailis kool, will look to impliment it.

    I recently posted a comment on a blog of a website, and as I check my backlinks I see that for some reason new comments are appearing on other blogs / articles of this site, at a frighteningly fast rate, sometimes 20 to 30 a day, strangely these comments do not show in my disqus account. Is this normal? I am worried I could be banned for spamming. honestly I do not know how these comments are appearing...
  • Helen Atwood
    your blog is awsome
  • replicaloh
    Thanks for the upgrade of anti-spam features
  • Jasmine Lim
    Great to have it tag with e-mail!
  • Duple Ang
    yes!I agree to what capic said!
  • Jasmine Lim
    Great to have it tag with e-mail!
  • Duple Ang
    yes!I agree to what capic said!
  • ezditto
    Simple and easy way to wipe out spams.Thanks!
  • Nice feature
  • jonaw
    I presumed this is the easiest way to remove spams.However, I reckoned for improvements as this is not enough. Improvements such as the ability to clear all spams at once, to identify the spammer and not accepting any comment from that users etc.
  • jonaw
    I presumed this is the easiest way to remove spams.However, I reckoned for improvements as this is not enough. Improvements such as the ability to clear all spams at once, to identify the spammer and not accepting any comment from that users etc.
  • Ryan Low
    It seem to me that Disqus are burning midnight oil to get issues solved! I couldn't help but acknowledge that Disqus are one of the ones that put in effort in making a website runs well even on the expense of sleepless nights.Thanks to the team!
  • Annie
    I am not very sure how this spam works. Just to enquire, will normal comments come in with this spam functions?And what if I choose not receive e-mails for updated comments and wish to filter comments through Disqus account, can I do so?
  • Ryan Low
    It seem to me that Disqus are burning midnight oil to get issues solved! I couldn't help but acknowledge that Disqus are one of the ones that put in effort in making a website runs well even on the expense of sleepless nights.Thanks to the team!
  • ryanlow
    It seem to me that Disqus are burning midnight oil to get issues solved! I couldn't help but acknowledge that Disqus are one of the ones that put in effort in making a website runs well even on the expense of sleepless nights.Thanks to the team!
  • Annie
    I am not very sure how this spam works. Just to enquire, will normal comments come in with this spam functions?And what if I choose not receive e-mails for updated comments and wish to filter comments through Disqus account, can I do so?
  • I am not very sure how this spam works. Just to enquire, will normal comments come in with this spam functions?And what if I choose not receive e-mails for updated comments and wish to filter comments through Disqus account, can I do so?
  • I'm afraid I accidentally marked something spam that wasn't - and I can't figure out how to unspam it, either. I don't want to cause this person problems with his comments. Can someone help me un-spaminate him? :}
  • I *just* figured it out - I went into my "deleted" comments in Disqus and searched for the comment I had accidentally marked spam. There was an option to "restore" it. I hope this helps!
  • I'm afraid I accidentally marked something spam that wasn't - and I can't figure out how to unspam it, either. I don't want to cause this person problems with his comments. Can someone help me un-spaminate him? :}
  • I *just* figured it out - I went into my "deleted" comments in Disqus and searched for the comment I had accidentally marked spam. There was an option to "restore" it. I hope this helps!
  • Fantastic post, i'm also going to implement this with my sites
  • Fantastic post, i'm also going to implement this with my sites
  • Nice work... hows it going for you now? Do you find it easier with this method and was it worth changing over. What happens to comments you unmark as spam?
  • reklam
  • This post helps alot. I feel for you RobinGood, I get the same stuff ove and over too and just keep deleting it. If I mark something as spam, I do seem to be able to unspam it. Although the stuff that I would mark is clearly spam. Mostly I just delete...some are actually people taking the time which amazes me.
  • This post helps alot. I feel for you RobinGood, I get the same stuff ove and over too and just keep deleting it. If I mark something as spam, I do seem to be able to unspam it. Although the stuff that I would mark is clearly spam. Mostly I just delete...some are actually people taking the time which amazes me.
  • There will be a improved admin system coming out within the next couple of
    months. It will definitely help with spam management.
    Giannii
    DISQUS
    Community Manager
    help@disqus.com
    http://twitter.com/giannii
  • There will be a improved admin system coming out within the next couple of
    months. It will definitely help with spam management.
    Giannii
    DISQUS
    Community Manager
    giannii@disqus.com
    http://twitter.com/giannii
  • There will be a improved admin system coming out within the next couple of
    months. It will definitely help with spam management.
    Giannii
    DISQUS
    Community Manager
    giannii@disqus.com
    http://twitter.com/giannii
  • This post helps alot. I feel for you RobinGood, I get the same stuff ove and over too and just keep deleting it. If I mark something as spam, I do seem to be able to unspam it. Although the stuff that I would mark is clearly spam. Mostly I just delete...some are actually people taking the time which amazes me.
  • There will be a improved admin system coming out within the next couple of
    months. It will definitely help with spam management.
    Giannii
    DISQUS
    Community Manager
    giannii@disqus.com
    http://twitter.com/giannii
  • wallace530
    great post sir..
    thanks for sharing. really helped a lot here.
    --------------------------------------------------
    Ugg Boots | Uggs
  • Doesn't wordpress already have this feature for comments?
  • pressboxx
    I look at the headings before I open spam mail..Also to warn people...Don't join CBS mailings list its very difficult to cancel this service...They never took me off their list ...Today I spam to death ...which they never check their own emails... Fair warnings ... I'm looking into a place handles theses kinds of companies who will handle this spam wars...
  • great idea I am going to implement it on my blog as well! thanks
  • Fantastic post, i'm also going to implement this with my sites
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