Disappearing comments on Tumblr blogs

Tumblr recently changed the permalink URLs on everyone’s blog.

For example, this permalink URL:
http://obscurelyfamous.com/post/35650013/

is now structured like this:
http://obscurelyfamous.com/post/35650013/i-always-get-this-same-sidebar-ad-im-a-little/

Since Disqus uses a page’s permalink URL as the comment thread identifier, this change breaks the association of a blog post with its comment thread.

We are working on getting this resolved. Sorry for any inconvenience this has caused and thank you for your patience.

[UPDATE] Jason @ Disqus: Hi, we’ve just rolled out a fix which fixes part of the problem. This will be completely fixed by the end of the day.

[UPDATE 2] As of 05/23/08 03:00 PST, all outstanding issues with missing comments on Tumblr have been resolved. Please send us an email at if you are still experiencing issues.

Daniel on May 22nd 2008 in disqus

  • SEO
    Disqus must be flexible enough to auto detect missing links or re-structured URLs.
  • SEO
    Disqus should be flexible to detect URL changes. There are times where bloggers might also change their URL structure too.
  • faildogs
    Awesome. Your post was extremely helpful - I had no idea about the changes, noticed a glitch, logged on to Disqus and was instantly informed. Really appreciate it.
  • I literally just noticed that on my blog and then came here to see what's broken. Coincidently I didn't notice they changed they permalink!

    Thanks a lot for the quick work guys, I really appreciate it and just wanted to say I love Disqus. :)

    *Patiently awaits her blog comments to fix themselves* Hey, guess this means I don't have the pressure of having to reply to the comments and can actually watch a film!
  • Smells like progress!!
  • Still not fixed for me.. Jason is this being rolled out slowly or should it of hit all accounts at once?
  • It should be fixed by tonight or early tomorrow. Let us know if not.
  • Hello, any idea on when this may be working properly again? Before the weekend? We're a public radio program that uses it on our staff blog and are soliciting five-word acceptance speeches for our Webby, as well as other posts. We don't want our audience to feel like we're sitting on their clever ideas. Thanks for the great service.
  • Hi, we've just rolled out a fix which fixes part of the problem. This will be completely fixed by the end of the day.
  • Thanks for the quick work. Most of comments on the posts are restored except for the aforementioned entry: http://blog.speakingoffaith.org/post/33988843/s....
  • The migration has completed. Let me know if you are still seeing any issues.
  • Sweet justice. Get some rest. ;)
  • Smells like progress!!
  • awesome work guys :-)

    I didn't even notice, everything was fixed whilst I was taking a nap.
    heheheh
  • Still not fixed for me.. Jason is this being rolled out slowly or should it of hit all accounts at once?
  • While most accounts are resolved with the fix, all accounts won't be smoothed out until the end of the day.
  • faildogs
    Awesome. Your post was extremely helpful - I had no idea about the changes, noticed a glitch, logged on to Disqus and was instantly informed. Really appreciate it.
  • Thanks for the quick fix! I'm not sure whether this is covered by "completely fixed by the end of the day" or not, but comments are showing up for some of my posts now, but not this one:

    http://blog.daryn.net/post/35695341/comments
    (should be this thread: http://daryn.disqus.com/daryns_tumblelog_29/ )

    I did post then delete a comment to this post while things were messed up, so maybe that's causing it, but either way, just wanted to let you know.
  • It should be fixed by tonight or early tomorrow. Let us know if not.
  • Thank goodness the permalinks forward. Given how Disqus is the primary provider of commenting for Tumblr, I'm surprised they didn't give you guys a heads-up.
  • We've been in touch with David and Marco from Tumblr. They've been helpful and everything is coming along great.
  • Thanks for the quick work. Most of comments on the posts are restored except for the aforementioned entry: http://blog.speakingoffaith.org/post/33988843/s....
  • The migration has completed. Let me know if you are still seeing any issues.
  • haloo.. thanks a lot...
  • hai..omarm
  • Sweet justice. Get some rest. ;)
  • haloo.. thanks a lot...
  • hai..omarm
  • Is there a similar problem with Blogger ? My Disqus comment form disappeared from http://www.voyageek.com
  • There was no issues with Blogger. Did you change anything since having the form disappear?
  • Is there a similar problem with Blogger ? My Disqus comment form disappeared from http://www.voyageek.com
  • There was no issues with Blogger. Did you change anything since having the form disappear?
  • Hi
    It woks again, I had probably messed up something in my personalized Blogger theme.
  • Cool, thanks
  • Sha
    Woohoo comments are back!
  • Sha
    Woohoo comments are back!
  • Thanks guys, You rock :)
  • Thanks guys, You rock :)
  • Denis
    Oh dear... everything was working fine for me, but I decided to redo the blog integration so I can have a community page... I have all the comments in the dashboard, but the blog (hacks.tumblr.com) does not show any comments. :/
  • Denis
    Oh dear... everything was working fine for me, but I decided to redo the blog integration so I can have a community page... I have all the comments in the dashboard, but the blog (hacks.tumblr.com) does not show any comments. :/
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