Disappearing comments on Tumblr blogs

Tumblr recently changed the permalink URLs on everyone’s blog.

For example, this permalink URL:
http://obscurelyfamous.com/post/35650013/

is now structured like this:
http://obscurelyfamous.com/post/35650013/i-always-get-this-same-sidebar-ad-im-a-little/

Since Disqus uses a page’s permalink URL as the comment thread identifier, this change breaks the association of a blog post with its comment thread.

We are working on getting this resolved. Sorry for any inconvenience this has caused and thank you for your patience.

[UPDATE] Jason @ Disqus: Hi, we’ve just rolled out a fix which fixes part of the problem. This will be completely fixed by the end of the day.

[UPDATE 2] As of 05/23/08 03:00 PST, all outstanding issues with missing comments on Tumblr have been resolved. Please send us an email at if you are still experiencing issues.

Daniel on May 22nd 2008 in disqus

  • I literally just noticed that on my blog and then came here to see what's broken. Coincidently I didn't notice they changed they permalink!

    Thanks a lot for the quick work guys, I really appreciate it and just wanted to say I love Disqus. :)

    *Patiently awaits her blog comments to fix themselves* Hey, guess this means I don't have the pressure of having to reply to the comments and can actually watch a film!
  • faildogs
    Awesome. Your post was extremely helpful - I had no idea about the changes, noticed a glitch, logged on to Disqus and was instantly informed. Really appreciate it.
  • SEO
    Disqus should be flexible to detect URL changes. There are times where bloggers might also change their URL structure too.
  • SEO
    Disqus must be flexible enough to auto detect missing links or re-structured URLs.
  • Smells like progress!!
  • Still not fixed for me.. Jason is this being rolled out slowly or should it of hit all accounts at once?
  • It should be fixed by tonight or early tomorrow. Let us know if not.
  • Hello, any idea on when this may be working properly again? Before the weekend? We're a public radio program that uses it on our staff blog and are soliciting five-word acceptance speeches for our Webby, as well as other posts. We don't want our audience to feel like we're sitting on their clever ideas. Thanks for the great service.
  • Hi, we've just rolled out a fix which fixes part of the problem. This will be completely fixed by the end of the day.
  • Thanks for the quick work. Most of comments on the posts are restored except for the aforementioned entry: http://blog.speakingoffaith.org/post/33988843/s....
  • The migration has completed. Let me know if you are still seeing any issues.
  • Sweet justice. Get some rest. ;)
  • Smells like progress!!
  • awesome work guys :-)

    I didn't even notice, everything was fixed whilst I was taking a nap.
    heheheh
  • Still not fixed for me.. Jason is this being rolled out slowly or should it of hit all accounts at once?
  • While most accounts are resolved with the fix, all accounts won't be smoothed out until the end of the day.
  • faildogs
    Awesome. Your post was extremely helpful - I had no idea about the changes, noticed a glitch, logged on to Disqus and was instantly informed. Really appreciate it.
  • Thanks for the quick fix! I'm not sure whether this is covered by "completely fixed by the end of the day" or not, but comments are showing up for some of my posts now, but not this one:

    http://blog.daryn.net/post/35695341/comments
    (should be this thread: http://daryn.disqus.com/daryns_tumblelog_29/ )

    I did post then delete a comment to this post while things were messed up, so maybe that's causing it, but either way, just wanted to let you know.
  • It should be fixed by tonight or early tomorrow. Let us know if not.
  • Thank goodness the permalinks forward. Given how Disqus is the primary provider of commenting for Tumblr, I'm surprised they didn't give you guys a heads-up.
  • We've been in touch with David and Marco from Tumblr. They've been helpful and everything is coming along great.
  • Thanks for the quick work. Most of comments on the posts are restored except for the aforementioned entry: http://blog.speakingoffaith.org/post/33988843/s....
  • The migration has completed. Let me know if you are still seeing any issues.
  • haloo.. thanks a lot...
  • hai..omarm
  • Sweet justice. Get some rest. ;)
  • haloo.. thanks a lot...
  • hai..omarm
  • Is there a similar problem with Blogger ? My Disqus comment form disappeared from http://www.voyageek.com
  • There was no issues with Blogger. Did you change anything since having the form disappear?
  • Is there a similar problem with Blogger ? My Disqus comment form disappeared from http://www.voyageek.com
  • There was no issues with Blogger. Did you change anything since having the form disappear?
  • Hi
    It woks again, I had probably messed up something in my personalized Blogger theme.
  • Cool, thanks
  • Sha
    Woohoo comments are back!
  • Sha
    Woohoo comments are back!
  • Thanks guys, You rock :)
  • Thanks guys, You rock :)
  • Denis
    Oh dear... everything was working fine for me, but I decided to redo the blog integration so I can have a community page... I have all the comments in the dashboard, but the blog (hacks.tumblr.com) does not show any comments. :/
  • Denis
    Oh dear... everything was working fine for me, but I decided to redo the blog integration so I can have a community page... I have all the comments in the dashboard, but the blog (hacks.tumblr.com) does not show any comments. :/
  • What's the prob?
  • Denis
    well... I re-did the blog integration because I wanted to set up a community page (I did not do it before).

    now, the community page shows most of the posts (http://tumblrhacks.disqus.com/), but I cannot see the old comments. I guess it is because of the permalink change from Tumblr as you said right? Any idea how can I fix this?

    On the other hand, the old blog works fine. I guess because I did not do the blog integration.

    also, the oldest posts are taken as the newest... can I reverse this?
  • A community page is automatically set up for you. You didn't need to
    do anything.

    Yes, it looks like the permalink change affected your comments. Please
    email help@disqus.com for assistance, thanks!
  • Denis
    well... I re-did the blog integration because I wanted to set up a community page (I did not do it before).

    now, the community page shows most of the posts (http://tumblrhacks.disqus.com/), but I cannot see the old comments. I guess it is because of the permalink change from Tumblr as you said right? Any idea how can I fix this?

    On the other hand, the old blog works fine. I guess because I did not do the blog integration.

    also, the oldest posts are taken as the newest... can I reverse this?
  • Hi
    It woks again, I had probably messed up something in my personalized Blogger theme.
  • Cool, thanks
  • very nicely done !
  • very nicely done !
  • very nicely done !
  • Hello,

    I discover your blog with a research on the radio.
    I use it to announce you the arrival of the new website of RCM (Small French local radio).
    I also offer you to listen to us ( www.rcmlaradio.fr a 'good morning' on Tchat will please us).

    Excuse me for bad English, it is not my native language (if you speak three languages you are trilingual, if vous speak two languages you are bilingual and if you speak a single language you are French ;-)

    Thank you for this small message on your blog.

    Zeb
  • That's the reason why they'll be slaughtered by you guys. ;-)
  • Disqus should be flexible to detect URL changes. There are times where bloggers might also change their URL structure too.
  • Disqus must be flexible enough to auto detect missing links or re-structured URLs.
  • Disqus should be flexible to detect URL changes. There are times where bloggers might also change their URL structure too.
  • Disqus must be flexible enough to auto detect missing links or re-structured URLs.
  • Great work ! You guys are so efficient i helping us. Thats awesome ! Thanks for the update anyway.
  • Great work ! You guys are so efficient i helping us. Thats awesome ! Thanks for the update anyway.
  • Is this resolved yet? I am seeing some of my post deleted automatically...
  • Great work ! You guys are so efficient i helping us. Thats awesome ! Thanks for the update anyway.
  • Is this resolved yet? I am seeing some of my post deleted automatically...
  • Is this resolved yet? I am seeing some of my post deleted automatically...
  • System should be intelligent enough to detect changes.
  • very nicely done !
  • very nicely done !
  • Thanks for the info. May God have mercy on us all.
  • Oh well, I wasn't born yet or rather...... not on disqus yet. Minor cold happens once in a while. Just make sure that it doesn't turn into a flu.
  • Oh well, I wasn't born yet or rather...... not on disqus yet. Minor cold happens once in a while. Just make sure that it doesn't turn into a flu.
  • Leon B Walker
    great article!, grats for u site :)
  • Barbara J Najera
    god bless your blog my friend :)
  • god bless your blog my friend :)
  • nice post.this is what i was searching for.kudos to you.
  • nice post.this is what i was searching for.kudos to you.
  • nice post.this is what i was searching for.kudos to you.
  • Jasmine Lim
    Will we get affected again if any of the platforms changes the URL?
  • replicaloh
    Disqus are well prepared in clearing obstacles.Great job!
  • Duple Ang
    Thanks for the explanation!
  • ezditto
    DIsqus really works on it to solve the problems ASAP!Thanks disqus.
  • Annie
    Thanks for the information. I guess most will be trying out frantically why doesn't their comments appear and the blogger might be wondering why are the comments so little and getting demoralized by it.
  • Ryan Low
    Its good for Tumblr to have the URL extension change. At least the user will know what is the page they have clicked and get a better understand of it. I believed Disqus should be having a hard time getting it solved quick. Tumblr should inform Disqus about this issue that they are changing.
  • jonaw
    Comments are important to the blogger when maybe the commenters are having problems and wants to get the issue solve immediately. With disappearance of comments might post great problems to them. It's good that Disqus always update what's going on for explanation.
  • Thanks for the information. I guess most will be trying out frantically why doesn't their comments appear and the blogger might be wondering why are the comments so little and getting demoralized by it.
  • Thanks for the information. I guess most will be trying out frantically why doesn't their comments appear and the blogger might be wondering why are the comments so little and getting demoralized by it.
  • aaronasjones
    Yes, it's cool, and useful for me.
    Reverse Access Livedoor
  • aaronasjones
    Yes, it's cool, and useful for me.
    Reverse Access Livedoor
  • aaronasjones
    Yes, it's cool, and useful for me.
    Reverse Access Livedoor
  • beli
    i want a comment form for my page
  • wallace530
    great post sir..
    thanks for sharing. really helped a lot here.
    --------------------------------------------------
    Ugg Boots | Uggs
  • That's the reason why they'll be slaughtered by you guys. ;-)
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