Log into Disqus with OpenID using Clickpass

Since Disqus went into live beta, many people have been asking for OpenID support. We said we heard you. We said it was coming. But seemingly, we weren’t doing much about it. At Disqus, we believe strongly in OpenID — we just had something even better in mind.

Our friends at Clickpass just launched this morning. Clickpass is a single sign-on service based on the OpenID protocol. Basically, it takes the concept of OpenID and makes it incredibly easy to use. If you already have an OpenID, you can now login with Clickpass. If you don’t know or care what OpenID is, you can still use Clickpass with just a single click.

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Look for closer integration in the comment system very soon.

Daniel on March 11th 2008 in disqus

  • Process should be streamlined for our benefits, nice add-on though,.
  • For the record, I counted the work required to use OpenID on this blog.

    0) Write my comment and then realize I can "login" so then erase my comment
    1) Click "login"
    2) Click "Open ID" icon
    3) Fill out URL
    4) Press submit
    5) read note about Clickpass
    6) Press submit again
    7) Verify OpenID Identity
    8) Tell Disqus I don't have an account yet
    9) Read my information
    10) Press Submit
    11) Write my comment
    12) Press Submit

    The "OpenID" bit should be automatic based on the "website" or "URL" field. The OpenID logo should be displayed next to it to show that it is enabled there. Having to press "login" is not intuitive since my commenters don't know that they have an account to "log in" to. If the URL box is filled in when the user submits the comment, Disqus should then do some magic to see if the URL is OpenID capable, and, if so, log the user in and work whatever magic they want to at that point. However, the comment should be saved immediate if the URL is not OpenID capable, and should be saved as soon as the OpenID is authenticated if it is OpenID capable. This way, all steps after authentication are optional. With this in place, the new path is.

    1) Write my comment
    2) Fill out URL field
    3) Press submit
    4) Verify OpenID Identity
    5) *OPTIONAL* stuff that is not required like clickpass, Disqus account, picture upload, blah, blah

    4 steps, vs 12 plus having to write my comment twice. I like the second version MUCH better.
  • OMG, you figured it out. Thanks for posting "the magic".

    I'll try what you say to claim/verify my unverified profile, I have an OpenID account on a server different than clickpass that I've used it on other web services with just the 4 steps you outline below, but for Disqus I find it quite a bit dizzying and bothersome.
  • Very bothersome. I hope they fix it soon. Let me know if "the magic" works.
  • Yes thanks, it worked fine.

    Now that I've completed it I have to admit that it was partly my fault as thinking that the username+email step was yet another registration, I thought that information was automatically retrievable from the OpenID server (maybe none of the other services using OpenID that I've tried before needed it).

    The missing part now is the one that allows me to claim those previous comments. It logs me on my profile and shows me the wellcome page. But I cannot do anything in that page, and I cannot do anything regarding comment verification on the dashboard, profile or settings pages either.

    A section showing unverified comments made in one's name to claim or reject them would be very nice.
  • If additional information is needed for additional service options in
    Disqus, that makes sense that it would ask additional questions. My
    gripe is that the process is just too hard.

    As far as "claiming" the comments goes... I thought that was part of
    it. Did you include an email address with previous comments?

    On Wed, Mar 19, 2008 at 2:33 PM, Disqus
  • We're still smoothing out the claiming process. Forgive the mess at the moment.
  • openid is a bit complicated. I prefer to put only disqus in my blog.
  • Awesome!!!!
  • loving it guys :)
  • The UI is a little backwards. When I click that big orange part that says "enter" it sends me to the Clickpass website. To actually enter you have to click the OpenID icon.

    Intuitively I think most people will try to click the big giant orange "enter" to try to sign in, not the far less emphasized OpenID icon.
  • Hi Adam,

    Clicking on the clickpass button takes you to clickpass where you can signup and get an OpenID from us. If you would like to use your own openid you can use the OpenID icon. Once you signup to Clickpass you can associate your own OpenID to your Disqus account and get the best of both worlds. Hope that clarifies things,
  • I see what Adam is saying. He didn't realize the "enter" and the openid logo were two different buttons and when clicking the "enter" he signed up for an openid instead of using his own. The same thing happened to me.

    Another thing that was confusing to me was when picking my checkpass openid, no indication was given to me as to what the login name I was typing was going to be used for. I think a simple URL example would fix that "http://clickpass.com/public/new_name"

    Anyway, this is an AWESOME service and I'm totally going to start using it. I've been trying to get everyone I know to start using OpenID but, as I'm sure you guys have figured out, it's always been to convoluted for a non computer person. Way to go.
  • Yep, completely agree with the public point. Also I can see the custom OpenID dropdown can be confusing, we have a limited space to work with, hopefully we can re-jig a few things to make that clearer in the future.
  • Immad: Where can you guys be contacted for bugs etc? Sorry to spam this forum but the clickpass wordpress plugin doesn't seem to work with wordpress 2.5.
    "Parse error: syntax error, unexpected T_OBJECT_OPERATOR in /homepages/40/d162819414/htdocs/openradix.org/wordpress/wp-content/plugins/clickpass/clickpass.php on line 128"
  • Hi Luke, team@clickpass.com is good. I am going to look into that bug, I am not sure if we tested on wordpress 2.5, it was working on a few versions though. Thanks for the heads up.
  • I am running Wordpress trunk but, Wordpress 2.5 was slated to be released yesterday and it did not. I'll let you know via email if I fix the bug.

    You guys should get a disqus forum for bugs/suggestions. Its an easy way for me to report stuff.
  • Interesting system, I plan to check this out in more detail.
  • Arachnid
    I'm looking really, really hard, and I don't see the clickpass option on individual comment pages - only on the disqus main login page, which puts anything but a disqus login firmly into 'second class citizen' territory.
  • That sounds awesome ! Good news. I would definitely check it out. Thanks for the update !
  • Just a penny of my thought, I am wondering if there are readers coming by without a disqus account and wish to comment on my blog post or website, are they able to do so? And what if they already have the clickpass account are they able to comment through that account?
  • ryanlow
    It’s good to hear that we are able to access many different types of accounts using the clickpass account. I was wondering if it’s save to have just a password and an account to safeguard so many accounts. Is clickpass that reliable?
  • Disqus / OpenID / Clickpass : looking for the plugin on Wordpress
  • Sorry guys, but this isn't quite right.

    First the OpenID Logo needs to be much larger and obviously clickable. I didn't even know I could press it until I read the comments here.

    Second of all, signing in using OpenID only shouldn't require the whole "create a Disqus account" bit (with the name, and the email, and the photo upload). That's all nice and whatever, but the whole point of OpenID is not ever having to do that again. Yes, they are pre-populated, and that's good, but, it's still daunting and feels like "yet another information form".

    This needs to be streamlined.
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